Data Protection

Dbdaje Privacy Policy — Your Data, Our Responsibility

This page clearly explains how your personal data is collected, why it is used, and how it is kept secure at dbdaje. We believe transparency is the best policy.

Last Updated: January 2026 Estimated reading time: 10–14 minutes
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Encrypted Data Storage

All your information is stored with bank-grade 256-bit SSL encryption. No unauthorized party can access it.

Never Sold to Third Parties

Dbdaje never sells your personal data to advertisers or third parties. Your data belongs to you.

Your Control

You have the right to view, correct, or request deletion of your information at any time.

International Standards

Our Privacy Policy is built in compliance with international data protection standards.

Breach Notification

In the event of a data breach, we will notify you and the relevant authorities within the required timeframe.

Transparency in Bengali

Instead of complex legal language, we explain everything in plain, straightforward terms so you fully understand.


Your Privacy Is Our Commitment

At dbdaje, your data is treated like a trust. We only collect what's necessary, keep it secure, and never use it beyond what's needed. This Privacy Policy explains exactly what we do with your information.

1

Introduction & Scope

This Privacy Policy ("Policy") applies to the dbdaje platform and all its associated services. dbdaje is an internationally licensed online gaming platform designed specifically to serve users in Bangladesh.

By visiting the dbdaje website, creating an account, or using the mobile app, you are considered to have accepted this Privacy Policy.

This policy has been developed in accordance with Bangladesh's prevailing data protection principles and international standards (GDPR-inspired). Our goal is to be fully transparent about how your data is handled.

In Simple Terms
  • We Only Collect What's Necessary
  • Your data is never sold
  • You can request deletion of your data at any time.
  • You will be notified immediately in the event of a security breach
2

What Information We Collect

Dbdaje only collects information necessary to provide its services. The data we collect falls into three categories:

Information Provided Directly

  • Registration Details: Full name, email address, mobile number, date of birth
  • Identity Verification (KYC): National ID or passport details
  • Financial Information: Payment method details (full card numbers are not stored)
  • Contact Information: Support chat records and complaint logs

Automatically Collected Information

  • Device Information: IP address, browser type, operating system
  • Usage Data: Page visits, session duration, click patterns
  • Gaming Activity: Betting history, win/loss records, game preferences
  • Location: General Region (not precise GPS location)

Cookies & Tracking

We use cookies and similar technologies. Full details are provided in the cookies section.

Type of Information Reason for Collection Mandatory?
Name & Contact Details Account Creation & Identity Verification Yes
Date of Birth Age Verification (18+) Yes
Identity Document KYC Verification & Anti-Money Laundering Yes, for withdrawals
Payment Information Transaction Processing Yes
Gaming History Service Improvement & Responsible Gaming Yes
Marketing Preferences Sending Relevant Offers No (Optional)
3

Purpose of Data Use

Dbdaje uses your data solely for the purposes listed below — nothing more, nothing unrelated:

  • Account Management: Creating, verifying, and maintaining your account.
  • Service Delivery: Ensuring the delivery of gaming, betting, and other platform services.
  • Financial Transactions: Processing deposits and withdrawals, and preventing fraud.
  • Customer Support: Resolving your questions, complaints, and issues.
  • Security: Preventing fraud, money laundering, and other illegal activity.
  • Legal Obligations: Meeting licensing and regulatory requirements.
  • Service Improvement: Improving platform performance and user experience.
  • Marketing (subject to consent): Sending relevant promotions tailored to your preferences.
About Marketing Emails

We only send promotional emails or SMS with your consent. You can opt out of marketing communications at any time by clicking "Unsubscribe" or by contacting our support team.

4

Data Sharing & Third Parties

Dbdaje never sells your personal data. However, it may be shared with trusted third parties in limited circumstances:

  • Payment Providers: For processing transactions with payment partners such as Mobile Pay, Nagad, Rocket, or banks. These partners operate under their own privacy policies.
  • Identity Verification Service: Licensed verification agencies to complete the KYC process.
  • Technology Partner: Cloud hosting and cybersecurity service providers operating under strict confidentiality agreements.
  • Legal Authority: In response to court orders, lawful requests from investigative authorities, or legal obligations.
  • Business Restructuring: In the event of a company merger or acquisition, the new owner will be bound by the same privacy policy.
Our Commitment
  • Selling data to advertising companies — never
  • Third-party marketing without consent — never
  • All Third Parties Are Contracted & Verified
5

Cookies & Tracking Technologies

Dbdaje uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

You can disable optional cookies through your browser settings, though some features may become limited as a result.

6

Data Retention Period

Dbdaje does not retain your data indefinitely. A defined retention period is set for each category of information:

Type of Information Retention Period Reason
Account Information 5 years after account closure Legal Obligations & Audits
Transaction History 7 Years Financial Records & Regulatory Requirements
KYC Documents 5 years after account closure Anti-Money Laundering Laws
Support Conversations 3 Years Service Quality Review
Marketing Data Until Consent Is Withdrawn Optional Contact
Website Logs 12 Months Security Monitoring

Once the retention period ends, data is securely deleted or fully anonymized so that individuals can no longer be identified.

7

Security Measures

To keep your data safe, dbdaje employs industry-leading security technologies:

  • SSL/TLS Encryption: All data transmitted between the website and your device is fully encrypted.
  • Database Encryption: Sensitive data in storage is kept in encrypted form.
  • Two-Factor Authentication (2FA): Option to enable 2FA as an additional layer of security.
  • Firewall & DDoS Protection: Robust server-level firewall protection.
  • Regular Security Audits: Our systems are regularly audited by third-party security experts.
  • Staff Training: All members of our team receive regular training on data protection.
In the Event of a Data Breach

If a security incident is detected, we will notify affected users within 72 hours and take the necessary action.

8

Your Data Rights

Under dbdaje's Privacy Policy, you have the following rights. To exercise any of these rights, please contact our support team:

Right to Access

The right to know what information we hold about you and to receive a copy of it.

Right to Rectification

The right to have inaccurate or incomplete information corrected.

Right to Erasure

The right to request deletion of your data under certain circumstances.

Right to Restrict Processing

The right to request a temporary pause on the processing of your data in certain cases.

Right to Data Portability

The right to receive your data in a structured, portable format.

Right to Object

Right to object to the use of your data for marketing or profiling purposes.

Request Timeframe

We process all data rights requests within 30 days. Complex cases may take up to 60 days, and you will be notified in advance if that is the case.

9

Protection of Minors

Dbdaje is strictly not for anyone under the age of 18. We do not knowingly collect any information from minors.

  • Date of birth is verified at the time of registration.
  • Additional age verification documents may be requested in cases of suspicion.
  • If an underage account is detected, it is immediately closed and all associated data is deleted.
  • If parents have any concerns, they should contact support immediately.
10

Policy Updates

Dbdaje reserves the right to update this Privacy Policy. If changes are made, we will:

  • We will update the "Last Updated" date at the top of this page.
  • We will notify you by email or via an in-platform notice for any significant changes.
  • A fresh consent may be sought for significant changes.

We recommend visiting this page regularly. Continued use of our services after any changes will be considered acceptance of the updated policy.

11

Contact & Complaints

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

  • Data Protection Email: privacy@dbdaje.app
  • General Support: support@dbdaje.app
  • Live Chat: Available 24/7 in Bengali
  • Response Time: Within 24–48 hours
Complaints Procedure

Complaints are first handled by our support team. If unresolved, the matter is escalated to our Data Protection Officer (DPO). A final response will be provided within 30 days.

General Privacy Questions

No, never. dbdaje does not sell your personal information to any third party. Limited data is shared only with partners essential to delivering our services — such as payment processors or KYC verification providers — and they operate under strict contractual obligations.

After account closure, certain data is retained for a specified period as required by law (e.g., transaction records for 7 years). However, marketing data and preferences are deleted immediately. All remaining data is securely destroyed once the retention period ends.

Email support@dbdaje.app or privacy@dbdaje.app with the subject "Data Access Request". After identity verification, a copy of all your data will be provided within 30 days.

Click the "Unsubscribe" link at the bottom of any marketing email, or let our support team know. Marketing communications will stop within 24 hours. However, important emails related to account security and transactions will continue to be sent.

dbdaje does not store full card numbers or complete payment identifiers. All payments are processed via tokenization, and transaction data is secured with banking-grade encryption.

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Your data is secure — play with complete peace of mind

Your privacy is our top priority at dbdaje. Join a secure environment and enjoy the best gaming experience.

SSL Secured Data Is Never Sold 24/7 Security Monitoring
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